Unlike other web-based survey tools, Surveylink is a turn-key solution. Many companies use Surveylink because they do not have the time, budget or personnel to conduct research on their own. Surveylink helps companies by providing research and marketing professionals to manage all aspects of survey development, deployment and analysis. Clients do not need any research or programming experience to conduct meaningful research.

In 2002, more than 3.7 million questions were answered using Surveylink. The Surveylink system and answer module have been thoroughly tested in real world applications and proven reliable and accurate in any situation.

With nine unique question types, a standard Surveylink survey easily satisfies the requirements of most surveys. However, if unusual or unique question formatting is required, Surveylink is easily customized to fit any need.

Click here to see some sample Surveylink surveys.

Often, e-mail is used to solicit response from a specific audience. Surveylink Mail allows clients to send personalized e-mail messages to large groups of users and track a variety of things, including:

• Who the message was sent to
• If the message was received
• If the message was opened
• How many times the message was opened
• What action was taken as a result of the message
• How many times various actions were taken as a result of the message
• Up to 10 other embedded client defined fields

Surveylink Mail also sends periodic reminder messages to users who have not previously taken a specific action based on the original e-mail request.

Surveylink Mail may be used to solicit responses for a Surveylink Survey, or as a sophisticated e-mail tracking tool for any e-mail communication.

Successful companies listen to consumers, then give them what they want. It is often overlooked, but the best way to do this is to simply ask the customer what they want.

Asking is the easy part of permission marketing. Knowing what to do with the thousands of responses each day is where things get complicated, and that is where Surveylink Direct makes things simple.

Surveylink Direct is used to ask consumers what they want, store those preferences in a data warehouse, then immediately provide solutions on screen or via personalized e-mail to the consumer. Surveylink Direct listens to consumers and provides them with relevant information instantly.

Click here to see some sample Surveylink Direct systems.